TD FAQs

TechCoin Deals is here to take you on a whole new level of online shopping. Discover hard-to-find items and get them at the lowest price possible. Here’s a quick guide on how to get you started.

How do I start using TechCoin Deals?

  1. Create an account.
  2. A verification email will be sent to you. Click the link in the email to confirm your account.
  3. Once verified, your dashboard will be ready.
  4. Undergo our simple and fast KYC process to verify your identity. This protects you and the company from potential security risks.

How do I integrate my TCI wallet with TechCoin Deals?

  1. Go to https://wallet.tech-coin.io/ to access your wallet.
  2. Copy your TCI wallet address.
  3. Log on to your TechCoin Deals account.
  4. Paste your TCI wallet address on the TechCoin Deals dashboard.

PLEASE NOTE: TechCoin Deals only allows TCI and BTC payments through the TCI/BTC wallets. Thus, all accounts must have a valid wallet with TCI or BTC balance in order to buy or sell in the platform.

Buyer FAQs

How do I browse for products?

  1. Upon registration, your default role is set to “Verified Buyer”.
  2. Once your account is verified, you may begin browsing through the product listings and find the items that you like in specific categories.

How do I buy and pay for the products?

  1. Add the items you wish to buy to your shopping cart.
  2. Check out the items and pay using the TCI or BTC balance in your wallet.
  3. On the check out page, scan the QR code to begin confirming your payment.
  4. Your transaction is considered paid when it is confirmed by at least three (3) miners.
  5. Once the transaction has been confirmed, your payment will be sent to the TechCoin Deals escrow facility.

How do I get my purchased items?

  1. Once your payment is sent to escrow, you may directly message the seller to finalize your shipping arrangement.
  2. There are two (2) general types of shipping at TechCoin Deals:
    1. Redeem at store. You may pick up your purchase at a verified seller branch that is close and most convenient to your current location.
    2. Self-organized shipping. Arrange product shipping by directly contacting the seller.

PLEASE NOTE: TechCoin Deals does not handle shipping arrangements at the moment. All shipping details, including price and courier service available, will be provided by the seller.

Seller FAQs

How do I become a seller?

  1. Once your account is verified, access your dashboard and click the “Verify Seller” button at the top of your profile.
  2. A confirmation email will be sent to you. Click the link in the email to confirm your new account role as a seller.
  3. Once confirmed, you will be now a verified seller.

How do I post items for sale?

  1. As a verified seller, you are allowed to upload items for sale.
  2. Click on "Upload Product" on your dashboard.
  3. Upload photos and other essential details about the product you're selling, then click Upload.
  4. An admin will review your product posting.
  5. Once approved, it will be shown on the site’s product listing for buyers to see.

How do I ship the items to the buyer?

  1. You will be notified once your product is sold and the buyer’s payment is confirmed.
  2. You may directly contact the buyer for shipping arrangements.
  3. There are two (2) general types of shipping at TechCoin Deals:
    1. Redeem at store. You may ask the buyer to pick up the purchased items at your branch that is close and most convenient to his/her current location.
    2. Self-organized shipping. Arrange product shipping by directly contacting the buyer.

PLEASE NOTE: TechCoin Deals does not handle shipping arrangements at the moment. All shipping details, including price and courier service available, must be provided by the seller.

How do I get the payment for my sold products?

  1. Once your product is sold and the buyer’s transaction is confirmed, the payment will be sent to TechCoin Deals’ escrow facility.While the payment is in escrow, you must ship the products or have them picked up at your branch.
  2. While the payment is in escrow, you must ship the products or have them picked up at your branch.
  3. Once the buyer confirms that he/she has received the items, TechCoin Deals will approve the payment.
  4. TechCoin Deals will then transfer the payment from escrow directly to your TCI wallet.

Bidding FAQs

How do I participate in the bidding system?

  1. Once your account is verified, access your dashboard and click the “Verify Bidder” button at the top of your profile.
  2. A confirmation email will be sent to you. Click the link in the email to confirm your new account role as a bidder.
  3. Once confirmed, you will be now a verified bidder.
  4. Bidders are allowed to upload items for bidding, at the same time bid on items other than their own.

How do I post items for bidding?

  1. As a verified bidder, you are allowed to upload items for bidding.
  2. Click on "Upload Product" on your dashboard.
  3. Upload photos and other important details about the product.
  4. Indicate the start and end time for the auction, the bidding interval, as well as the bid amount for your product.
  5. Once all details are complete, click Upload.
  6. An admin will review your product posting.
  7. Once approved, it will be shown on the site’s product listing for other bidders to see.

What happens if my auction time lapses without any bidder?

  1. In some cases, your bidding timer will end without any bids. You may reopen your auction by messaging the site administrators.
  2. They can reopen the bidding for you and modify any details you wish to change before you begin the auction again.

How do I bid on products available for bidding?

  1. As a verified bidder, you may bid on available products as you wish.
  2. Before bidding, you must purchase bid points (BP) using your TCI balance.
  3. Place your bid on the item of choice. You may place multiple bids until the auction timer lapses.
  4. Wait until the end of the auction to see if you won the product.

How do I ship the items to the winning bidder?

  1. You will be notified once your auction is over and the winning bid is confirmed.
  2. You may directly contact the winning bidder for shipping arrangements.
  3. There are two (2) general types of shipping at TechCoin Deals:
    1. Redeem at store. You may ask the winner to pick up the items at your branch that is close and most convenient to his/her current location.
    2. Self-organized shipping. Arrange product shipping by directly contacting the winner.

PLEASE NOTE: TechCoin Deals does not handle shipping arrangements at the moment. All shipping details, including price and courier service available, must be provided by the seller.

How do I get the payment for my auctioned products?

  1. Once your product is auctioned and the winner’s transaction is confirmed, the total bid amount will be sent to TechCoin Deals’ escrow facility.
  2. While the payment is in escrow, you must ship the products or have them picked up at your branch.
  3. Once the winner confirms that he/she has received the items, TechCoin Deals will approve the payment.
  4. TechCoin Deals will then transfer the payment from escrow directly to your TCI wallet.

AUCTION FAQs

Where do I start?

All items available for bidding are posted on http://techcoindeals.io/bids/all. You will find the following information on each product: detailed product description, available variants, bid amount, and the auction timer.

Bid Amount

What does the bid amount indicate?

The bid amount is the bid price specified by the seller. This is the number of bid points (BP) you will need to offer a bid for the product.

What are bid points (BP)?

You need to purchase bid points to get started with bidding. You can use the bid points in your account to offer bids to whichever item you wish.

How do I buy bid points?

You can buy as much bid points as you like using your TCI balance. If an item has a bid price of 200, then you need at least 200 bid points to participate in the auction.

Auction Timer

How does the auction timer work?

Each product has an auction timer. The auction timer, set by the seller, indicates the amount of time left before the auction lapses. As long as the auction timer has not ended yet, you can offer your bid for the item.

Can I place multiple bids on one item?

Yes. You can place as much bid as you like on one product until the auction timer lapses.

How do I know if I won the auction?

The product will be awarded to you if you are the last bidder until the auction timer expires. You will be notified when you win an auction.

Shipping

If I won an auction, how do I get the item?

Once the winning bid is confirmed, we will notify the seller of the item. All shipping arrangements, including price, courier service available, and shipping schedule, among others, must be provided by the seller.

TechCoin Deals also allows Redeem at Store, where you can personally pick up the item at the seller branch closest to your current location.

How do I track my items?

Once the seller has shipped out the product, he/she will provide a tracking number. You can track your parcel on the courier’s website using the provided tracking number.

Can I return the product if I’m not satisfied?

TechCoin Deals allows you fifteen (15) days to return a product that you are not satisfied with. You can return the product to the seller within this time frame at your own expense.

For more information regarding our shipping policy, please click here.

Bidding Tips

Make sure you have enough bid points

Bid points are necessary to join an auction. You can browse through the items available for bidding and check their individual bid prices. This way, you’ll know how much bid points you have to purchase.

Bid timing matters

While joining an auction can get you really pumped up and excited, bidding hastily can put your bid points to a potentially higher risk of losing the sale. Conserve your bids and offer them at the right moment – not too early and, of course, not too late.

Monitor the auction

Apart from keeping a record of the auction time, monitor the auction by tracking the number of bidders. This will give you an idea of the competition and what possible strategies you can use to increase your chances of winning the auction.

Bid on less popular items

To jumpstart your bidding experience, you can begin bidding on less popular and cheaper products. This means that there’ll be fewer bidders and you’re more likely to win. This will train you how to strategize on bigger auctions in the future.

Set your limit

Setting the maximum amount of bid offers you’re willing to shell out is a wise way for you to enjoy the auction without out-bidding yourself.